Had a good experience dealing with the whole team. Real pleased.
Great customer service, very professional, and clean.
Bottom line up front; this is by far the best dealership we have ever encountered in any state or country that we have lived in over the last 40 years.The sales department is very low pressure, very fair, and stress fee. We have purchased cars from this dealership ever since Safford took over the Springfield dealership back in 2007. Could not have been happier with Sonny Thomas over the multiple vehicles we purchased from him, and since he retired we have been equally impressed with Ahmad Ziayeen’s professionalism in dealing with customers.Service is another of the gems of this dealership. Bob Mosser has been our service advisor from our start at Safford. There is significantly less stress in working with a dealership when you know that you can trust the maintenance department without any reservation.To date, our family has purchased 7 vehicles from Safford of Springfield, and have services two others there that we purchased elsewhere before this dealership opened, and all aspects of the experiences have been so good that we don’t even set foot onto any other dealership lot.
This dealership went above and beyond to fix my truck. The staff there was great and the General Manager, went above and beyond to help me out while my truck was in the shop. Thank you to Safford for a job well done, you delivered the best customer service!