At our leading Arlington area car
Safford Chrysler Jeep Dodge of Springfield, we are proud to share our
happy customers reviews. If you're ready to buy a new or used Chrysler,
Jeep, Dodge, or Ram vehicle, read some of our reviews and learn why you
should choose Safford Chrysler Jeep Dodge of Springfield.
I bring our Chrysler Town & Country to Safford because I know the job will be done right and on time by quality people. Hats off to Richard Haidacher, my service advisor---he really knows my car and is so helpful and friendly. The maintenance work this time was performed expertly by Mason and Nick---very pleased with their job. Want to also give a shout out to the Parts Dept---Dave Wielkiewicz and Jon Gabler are top notch and always go the extra mile to take care of my car. All of these folks are empowered by their leadership to take care of their customer, and I could not be more pleased.
Yesterday I stopped by my 2nd jeep dealership and was treated so well. I am buying a jeep wrangler to put on the beach in delaware, so of course i've talked to the dealers in/around Lewes, De. Mr. Julio Rios, sales manager extroadainnaire, had one of his sales staff (Mr. Simo Bekkali) go over the wrangler with me. It was a very pleasant experience, and needless to say, I am so happy that I went to this dealership in Springfield, VA. Thank you Mr. Julio Rios and your very professional sales team for an A+ experience--can't wait to take delivery of my new 4x4 Wrangler Sport.
I have been bringing my Jeep Wrangler Rubicon to Safford since I moved to the area and have been extremely pleased with the quality of work to to keep the beast running. Moreover, Rich has been my go-to Service Rep every single time and he goes out of his way to ensure that I am well taken care of. Hands down, one of the greatest Customer Service Professionals I have had the pleasure of working with. Thank you much Rich.
I have purchased 2 new Dodges from Safford of Springfield and both times are on the top of my list for car buying experiences. The staff is always friendly, not pushy and work hard to make sure they beat all other dealer offers. I have always liked Dodges and am very glad Safford is just right down the road for vehicle purchases and maintainence. Based on my experience I would recommend to check out Safford of Springfield first when looking for a Dodge.
Carlos was wonderful helping me through my car buying process! He was very professional, patient, and honest when helping me find a vehicle to suit my needs. They gave me the highest trade in price at Safford than any other dealer I went to, and a fair deal on the new car. I will definitely recommend this dealer to anyone who is looking for a car, and I will be back the next time I am in the market for a new car. Thanks!
I purchased my dream car from Safford of Springfield. It was a delightful process. Ted was wonderful, informative and extremely patient with me. He answered all of my questions in person, by phone and via email.
Ted's customer service is outstanding and exemplary. He walked me through all of the vehicles features, explain how the features may differ from my previous car, was kind to my daughter who accompanied me and very respectful, pleasant and eager to help.
I also worked with Geraldine, Gerry and Coslyn and they were also outstanding. The Safford team is truly a five-star team. The dealership is about an hour from me and the journey was worth it. I am a very satisfied customer.
When we decided to purchase a new Jeep there was but one dealership we trusted and one salesman (Sonny Thomas) that we wanted to take our business to. Sonny worked tirelessly when we wanted to have a Grand Cherokee specially made to our wishes. When the Jeep arrived Sonny notified us and once again went to the extremes to ensure the car was ready the day we arrived to pick it up. He kept us informed throughout the process. Finance was quick and all others who were involved in having the car ready were superb. As a side note, we had the exact same experience the first time we bought a Jeep Wrangler two years ago. It just shows that no matter what year, Safford of Springfield and Sonny Thomas provide the same level of professional, outstanding attention and service which is why we will always bring our business to the Safford team. You will find no better a salesman and friend than Sonny Thomas!